I found this current Harvard Business Review article entitled, “Are You Ready to Rebound” instructive. It focuses on identifying new opportunities to improve business execution through: Strong operational hydraulics Rewards for performance, not mediocrity Core values with teeth The right conversations Adventurous leaders in key positions Constant pressure versus heroic efforts It uses a straightforward and… Read more
Change Management
Change Management Crash Course
I just returned from the West Coast where I conceived and delivered a new crash course workshop on change management. It started with a call from Jose, a business leader in Southern California who’d learned of our work integrating the cultural and technical aspects of lean transformations. He wanted help launching lean six sigma with… Read more
Tiger Woods and Four Words
Way more than enough has been written about the Tiger Woods episode of late, but it’s one more reminder that in good and bad times, always tell the truth and do it damned fast. There is little if anything to be gained by dragging out a response. If you’ve got to get the lawyers involved do it only with the PR people sitting with the lawyers as equals at the table. Decide fast and get on with it. Opportunity follows speed.