The Solution to Communication Frustration

I’m not sure who’s the most frustrated: CEO’s who can’t get their communication people to help improve business results, or communication people who want to add value but don’t have what it takes to do so. Most internal communication people play the role of town crier rather than business problem solver. They’re focused on distributing… Read more

Communicating with Awareness

When asked recently what I enjoy most as a management consultant, my response came quickly: “Coaching leaders.” I thoroughly enjoy working with new first line leaders who’ve just moved into that role. And I like working with seasoned CEOs who may not have ready access to what their peers are doing. Leaders make the weather…. Read more

Developing Effective First Line Leaders

What’s the one best way to develop first-line leaders’ communication skills?   Hint: it’s not just training. Having advised many of the companies that regularly churn out the best leaders, I believe the most effective type of leadership development comes from blending classroom training and on-the-job execution that’s targeted squarely at improving business results that matter…. Read more

Leading in Tumultuous Times

Managing through tumultuous times is often the equivalent of a high-wire balancing act.  The disruption is a source of anxiety and uncertainty for people inside the organization. If linking people to strategy represents a major challenge in normal times, creating linkage during a downsizing, merger or reorganization raises the challenge exponentially. In tumultuous times, communication… Read more

How to Develop Leaders That Boost Results

Welcome to our car wash, otherwise known as leadership development training. We’re going to hose you down and dry you off over the course of the day. Topics we’re covering during this training include critical thinking, achieving success through people, coaching from a distance, collaboration skills, team creativity, coaching as a virtual team, non-verbal communication,… Read more