Many people in staff functions are shifting their roles from tactical implementers to strategic trusted advisors. As a result, they're adding more measurable value to their organizations. Jim Shaffer's high energy, high-impact consulting skills workshop has helped many people start the transition. This is the workshop Jim helped create for one of the world's largest management consulting firms. It's since been attended by people from Honeywell, Pepsi Bottling, FedEx, Cisco, Verizon, AEP, Abbott, John Deere, Pfizer, Marriott, Motorola, Allstate, Capital One and ConAgra Foods. Here's the link to more information.

I'm often asked, "What do you read to stay ahead of the game when there's so much going on?" In response, I've put together a list that blends fundamentals with new thinking. Here's a reading list I recommend you consider.

FedEx Express needed to increase U.S. export volume in one of its largest US operations. By reducing silos between functions and aligning strategic goals and incentives, we helped increase volume by revenues by 23%, all with a 1,447% ROI.