Many people in staff functions are shifting their roles from tactical implementers to strategic trusted advisors. As a result, they're adding more measurable value to their organizations.
Here's the link to more information.
Jim’s Reading List
I'm often asked, "What do you read to stay ahead of the game when there's so much going on?"
In response, I've put together a list that blends fundamentals with new thinking.
Here's a reading list I recommend you consider.
Featured Client
FedEx Express needed to increase U.S. export volume in one of its largest US operations. By reducing silos between functions and aligning strategic goals and incentives, we helped increase volume by revenues by 23%, all with a 1,447% ROI.
"I know you have a long list of success stories and that's why I wanted to make this work. I realize we were not a guinea pig on a "new" idea that you were testing. This has been successful in many other companies and I did not want to be on the side of failure with a proven method."
—Michael Warmuth, Abbott Laboratories
Featured Article: Managing Communication to Create Change
Traditionally, communication inside organizations has been mostly about change. Jim's article in Communication World magazine explains how a business can manage communication in order to create change. Download the (PDF)article.