The High Performance Cocktail

Open book management is the purest form of organization communication that I’ve seen in more than 30 years. Blended with a sound change management process, it can take business performance to heights never thought possible. It is the high performance cocktail. I met Jack Stack nearly 25 years ago. He was CEO of SRC Holdings… Read more

Mixing a Powerful Results Cocktail

There’s a tremendous amount of stress today on organizations to communicate well. The pace of change continues to escalate, putting pressure on people and teams to move the right information quickly, accurately, clearly and in multiple directions. Earlier this year, I discussed how we addressed a client’s poor performance using two different solutions. One was… Read more

Build a Business of Turned-On Business People

If you want to build trust and take performance into the stratosphere, open the books. Share information that matters to improving operating and financial results. Celebrate people when they score big successes.  Repeat. Open book management is the purest leadership communication philosophy I’ve seen and worked with. It’s grounded in the notion of creating businesses… Read more

Activities Aren’t Results

Some business people do stuff. Others fix stuff. Case in point. The head of HR at a mid-sized Midwestern company called me a few weeks ago and said she needed to act on the company’s recent employee survey results.  She and her survey team had concluded that the organization needed to address four weak areas… Read more

Connecting Strategy to Strategy for Big Results

Many businesses under-perform because functional department strategies are misaligned with the overarching business strategy. The misalignment diffuses energy and saps productivity. It’s also avoidable. This is a timely subject as I head to New Orleans later this week to conduct a special three-hour workshop June 5th at the World Conference of the International Association of… Read more

Three Steps to a 2016 Performance Lift

Last week, I spoke with a leader of a reputable financial company about steps organizations can take to boost performance. Here are three approaches that are certain to give your organization a big lift, if you have the discipline to execute well. Manage communication to improve results and add value rather than to just “get… Read more

An Over-Achieving Leader’s Plan

One of my clients, “Mary” (not her real name), recently challenged me to recommend a plan of five actions she can take to elevate her newly adopted business to a higher level. I had previously advised her through a relatively significant process in another company. She’s now taking on another big challenge and wants to… Read more

Are You a High Performer? Check Here!

Do you consistently excel in every performance category that’s critical to your success?  If you do, you’ll continue reading because you’re obsessed with continuous improvement. If you’re not a high performer, you’ll read on because you want to become one or you’ll move on to something else because you’re comfortable with the state of mediocrity… Read more

Gaming For Excellence

How Businesses Use Games to Gain “Gamification” is a pretentious new buzzword for a practice that’s been around a long time–using games to generate solutions to business problems. People who use the term often do so breathlessly, as though they’ve discovered something truly unique. The Atlantic magazine actually called the term gamification “bullshit.”  I wouldn’t… Read more

Zap The Culture of Fear!

Answer the following questions to determine the level of fear in your organization: Are people in your organization afraid to admit their mistakes? Are they reluctant to open up in meetings but when the boss steps out for a phone call they can’t wait to get their opinions on the table? Is there an extreme… Read more