Ask Me Anything

I often get great questions from people via email, social media, at conferences and in client meetings. Recently, I received a question from Chris D. who asked about ways to manage two groups of people who need to work together—those who are young, eager and willing to work within a new organization and culture and… Read more

Information Is Critical to Peak Performance

A recent Leadership Report discussed employee engagement and specific conditions that need to be met for people to achieve peak performance. Those conditions are: Line of sight, or the ability to connect my work to results I can affect; Autonomy and involvement, or my ability to take action needed to improve results; Information sharing (there… Read more

Line of Sight: Connecting What People Do With The Results They Create

Our last Leadership Report generated interest in open book management, a concept that represents the purest form of organizational transparency. In this issue,  I want to discuss what high performers do to create line of sight. But first, let me back up. The classic definition of employee engagement is: People share the organization’s values and… Read more