“Leading a major organizational and cultural turnaround is never easy. But Jim Shaffer’s advice and experience has been invaluable in helping our leadership team provide proper focus and direction, increase employee engagement and most importantly, take business performance to unprecedented levels.”
—David Rabuano, Owens Corning
“Jim has opened our eyes to the value of managing the operational and people aspects of the business to influence leadership and employee performance. His leadership and counsel on targeted safety, quality and productivity improvement initiatives in our supply chain has delivered results that exceeded anyone’s expectations. And, most importantly, his work has made a positive difference for employees. Jim’s definitely a game changer when it comes to business performance improvement.”
- Bob Kula, Kiewit Corporation
“Jim’s years of experience in consulting to some of the top global corporations have cemented his ability to take businesses to places they haven’t been before.”
—Angela Buonocore, Xylem
“Jim’s approach is driven by and leads to real and meaningful business outcomes. One session with Jim provided me with enough ideas to shave 3% from our total operating budge.”
—Mark Weiner, PRIME Research
“After conducting a comprehensive assessment of our department’s work, Jim Shaffer helped us successfully navigate a new course that adds more measurable value to FedEx. Jim is helping us build the department’s capability to make a results-focused approach our new way of life.”
—Mike Kolasinski, FedEx Express
“Jim Shaffer has helped us improve performance by getting our people engaged in our business. It’s paid off measurably in terms of better productivity, speed and costs.”
—Scott Myers, Owens Corning
“I have been a long-time follower and admirer of Jim’s work, particularly in the area of leadership engagement/communication. He clearly excels in this area – an area which has become increasingly critical during these difficult times. In bringing Jim in to offer his counsel to Textron, I found him to be very insightful, personable and committed to understanding his client’s challenges and offering relevant actions to drive results.”
- Karen Papa, National Grid
“Jim’s knowledge, experience and energy around the subject of employee engagement is tremendous. He is a true expert on the subject and inspires others to want to learn more. I’ve invited Jim to be a speaker on this subject on many occasions and he has consistently provided excellent content for our participants.”
- Roz Topolski, Melcrum Publishing
“I know you have a long list of success stories and that’s why I wanted to make this work. I realize we were not a guinea pig on a “new” idea that you were testing. This has been successful in many other companies and I did not want to be on the side of failure with a proven method.”
—Michael Warmuth, Abbott Laboratories
“Jim ‘gets it’. He see the big picture. He thinks strategically in a world of tactical thinkers. He is as close to Tom Peters as I have gotten…and it is always a thrill to see him deliver the killer questions to leaders that literally change the way they think. Jim is a ‘game changer’….most business games today need that type of player on their team.”
- Jeffrey Horn, The Business Development Group




